Privacy Policy — Protecting your privacy

Consent for Aaxel to use my personal information (January 1, 2004) Aaxel Insurance Brokers Ltd. and Aaxel Financial Services Ltd. is committed to compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), which applies to our industry as of January 2004. The highlights of our Privacy Policy are provided below. For more information, contact our “Privacy Officer” at 905-796-7600.

  1. Personal Information

To provide a product or service for a client, Aaxel needs to collect certain personal information about the client.

Aaxel will only collect, use and disclose personal information in such a manner that a reasonable person would consider appropriate in the circumstances.

  1. Collection

Depending on the type of product or service to be provided, Aaxel may collect the following information:

  • Client name(s)
  • Address
  • Telephone and/or fax numbers
  • E-mail address
  • Birthdate
  • Marital status
  • Claims history
  • Credit records
  • Past payment records
  • Financial information
  • Medical information
  • Driver’s record
  • Property details, for instance, the value of a Client’s home and its contents
  • Mortgage holder’s information
  • Employment information
  1. Purposes

Information collected may be used for the following purposes:

To enable Aaxel to provide a policy or service to the client and assess his/her ongoing needs for service

To assess the Client’s need for and to offer other policies, products, or services

To ensure that Client information is accurate and up-to-date

To protect Aaxel and/or an insurer against inaccuracy

  1. Disclosure

Aaxel may disclose Client personal information to the following third parties:

  • Insurance companies
  • Insurance brokers or agents
  • Credit organizations
  • Professionals working on behalf of Aaxel (adjusters or lawyers, financial institutions or mortgage holders, medical professionals)
  1. Third-Party Information

When necessary to achieve the purposes outlined in #3, Aaxel may obtain Client personal information from the following third parties:

  • Insurance companies
  • Other insurance brokers
  • Credit organizations
  • Mortgage holders
  • Motor vehicle and driver licensing authorities
  • Financial institutions
  • Medical professionals
  1. Consent

The Client may give consent to the collection, use, or disclosure of their personal information, expressly in writing or over the telephone or Aaxel may determine that consent has been implied by Client actions, such as applying for a policy.

  1. Refusing Content

The Client may refuse to allow Aaxel to obtain, use or share personal information, or also withdraw a previously given consent at any time. However, depending on the type of services to be delivered, a refusal to provide consent or a future withdrawal of consent may result in Aaxel’s inability to provide some or all of the products or services.

  1. Accuracy

Clients must provide accurate and up-to-date personal information so that Aaxel can properly advise or represent the Client, and they should inform Aaxel of any changed information immediately.